At Zovesa, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a simple and hassle-free return process. You may return any unworn, undamaged wristwatch in its original packaging within 30 days of delivery for a full refund or exchange. To initiate a return, simply contact our customer support team with your order details, and we’ll guide you through the steps. Please ensure that all items are returned in the condition you received them, including any accessories, manuals, or warranty cards.

Refunds and Exchanges

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days to your original payment method. If you prefer an exchange, we’ll ship the new product as soon as the original one is returned and verified. Please note that we do not cover return shipping costs unless the item is defective or the return is a result of our error. At Zovesa, we are dedicated to providing you with a seamless shopping experience, including easy returns and reliable customer service.